You need to register at SAUTRI, so that we can enhance your shopping experience every time you visit us. We keep you updated on your orders/ refunds through emails and sms.
You can register yourself by clicking on ‘REGISTER’
We will ask you for details so that we can have your order delivered at your doorstep.
Your information is 100% secured with us. Please refer to Privacy Policy for details.
NO, it’s absolutely free.
Create a new password by clicking on ‘FORGOT PASSWORD’ option on the sign in or log in page. An email with link to generate a new password will be sent to your registered email Id.
ABSOLUTELY NO!
We apologize for this. However, in very rare cases you happen to receive a damaged/ defective product. And if you do then please notify us within 24 hour of receiving the product.
We apologize for this. However, in very rare cases you happen to receive a wrong product. And if you do then please notify us within 24 hour of receiving the product.
CK 22/5,LAKKHI CHAUTRA,LAKKHI CHAUTRA, VARANASI, UP-221001
Please contact us at+91 9918338822 or email us at sautribanaras@gmail.com
We work from 11a.m to 8p.m [Indian Standard time]. And we will be more than happy to assist you.
If you want to know more about saree/ fabric/ design in detail, please visit our website. You can also talk to us through the following mediums
a- Email us on sautribanaras@gmail.com
b- Whatsapp number which is +91 9918338822
We recommend that you dry clean your saree. You should also avoid exposure to moisture as it can damage the saree.
You are most welcome to give a feedback. We take feedbacks in a very healthy manner. As it helps us to serve you better in future.
Yes you may return the order. But we only accept returns if you write to us for the return within 48 hours of receiving. You may write to us on sautribanaras@gmail.com
YES, of course. But we only refund the amount after we have received the return mail within 48 hours of receiving the order.
Once the order is shipped, we will send a mail with tracking details.
Unfortunately, No.
We accept Master/ Visa cards and all major debit and credit cards. We also have an option of net banking.
We would like to request you to write to us on our email address. And we will respond to you within 24 hours.
You may cancel your order within 24 hours from the time of placing the order.
Click on ‘MY ACCOUNT’ and select the order which you wish to cancel. Cancel the order by clicking on ‘CANCEL ORDER’ button.
You can write to us on our email, or whatsapp us on with any complaints.
DELIVERY WITHIN INDIA IS FREE.International delivery above 25000 rs is free.
Yes we do!